Pixel Expert bd offers you to send and receive the files via several ways. You can send your files to Pixel Expert bd using WEB-UPLOADER which is fairly easy or you can also transmit your files using our FTP Server. Its upto you which way you feel more comfortable when you have the options to choose from.

For clients there are 3 options available to Transfer Files to Pixel Expert bd as follows:

1. Using Pixel Expert bd Website:

The most convenient and easiest way to upload your files to Pixel Expert bd is using the “GET QUOTE” upload box in the Pixel Expert bd website. This method is very simple and useful specially for small quantity files. To do so please go to “Upload Information” page in our website and use our “GET QUOTE” upload box.

GET QUOTE” will allow you to upload a maximum of 2 GB sized file or a ZIP FILE while you can send upto 5 files each time.

When uploading is done the system will inform both the CLIENT and Pixel Expert bd at the same time that the process of file uploading has been completed.

Please be informed that while uploading your files you must not close or interrupt this page for smooth file transmission. Please make sure you provide all your instructions and advice about your files in the “Message- Box”.

2. Using Pixel Expert bd FTP Server:

If you have a bulk amount of files to be sent we recommend that you use our FTP server to transfer your files to Pixel Expert bd. To do so please forward a request to Pixel Expert bd for it’s FTP account information. Pixel Expert bd will get back to you promptly and provide you with our SERVER NAME, ID, PASSWORD and all other necessary information’s so that you would have full access to our server to upload your large amount of files. Please remember that all these information’s are extremely confidential and secured and must be shared only between the CLIENT and Pixel Expert bd.

If you are a windows user then you required FileZilla and if MAC user then FetchSoftworks. Enter the FTP address, username and password provided in the email into the software.

3. Using Third Party Websites:

We also use convenience and safety of Dropbox.com service to store and exchange photos on a daily basis. People around the world rely on Dropbox to help them run their businesses storing and exchanging their files. Please let us know when you want to use Dropbox. We’ll send you an invitation so you can setup your free Dropbox account and start exchanging your photos with us in minutes. With a free Dropbox account we’ll be able to share 1000+ images of an average size of 4 megabytes daily.

In special cases we allow third party services like filemail.com, yousendit.com, box.com, wetransfer.com available at free cost for limited data trasnfer.

***Coming Soon***

There are two ways to download your jobs. Upon completion of your jobs you will be notified by email which will include a download link, alternatively, within your account on the pixelexpertbd.com website there is a ‘Upload/Download’ section where you can access processed files under folder name “Completed”. From here you can also bounce or resubmit jobs by making folder: “redo” for correction if you are not satisfied.

If you have special request about the turnaround time, please notify us by sending an e-mail to our customer service department at info@pixelexpertbd.com. Your job will be done by within your advised time and you will notify by an email informing you that your tasks are complete. Download your images in the “Completed” folder.

For any OTHER technical help and support please feel free to contact us at info@pixelexpertbd.com

Thank you for choosing our service.